Bath Consultancy Group

Changing the way we change

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Changing the way people think and behave is, in our experience, often put in the ‘too difficult’ box. None more so than when an organisation needs to undertake radical and deep reaching change, something that’s top of mind in the public sector at the moment.

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Size: 1.60 MB
Added: 29 Jul 11

Future Global Trends

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Organisations across the world are facing many challenges. As consultants we are privileged to work in different organisations in different sectors that bring different issues and perspectives. We have a collective wisdom and in this paper we present what we see organisations grappling with in the forthcoming years.

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Size: 1.54 MB
Added: 29 Jul 11

Managing Transition

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As mergers and acquisitions increase and organisations constantly realign to meet changing business needs, the cost of transition can be too high a price for businesses, teams and individuals.

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Size: 1.58 MB
Added: 29 Jul 11

Transformational Coaching Course Outline

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Transformational Coaching enables coachees to create fundamental shifts in the way they work, through transforming their way of thinking, feeling and behaving in relation to others. It is our contention that this is achieved through focusing on the shift that needs to happen live in the room, so that a sustained change takes place, beyond the coaching session.

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Size: 1.55 MB
Added: 25 Aug 11

UK Colleges Transform Leadership in OD Project

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How do you take a further education college that is an average performer and mobilise the impetus, capacity and the desire to transform itself into a centre of excellence? This is the challenge that Lynne Sedgmore, Chief Executive of the Centre for Excellence in Leadership (CEL) gave to Bath Consultancy Group.

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Size: 1.59 MB
Added: 08 Aug 11

Glowing OFSTED for Gloucestershire College

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September 2008 - The latest OFSTED inspection of Gloucestershire College has praised the strong leadership of the principal and senior managers recognising their aim of becoming an outstanding college over the next four years.

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Size: 1.55 MB
Added: 08 Aug 11

Leadership Development in Global Investment Bank Case Study

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The Investment Bank has grown extraordinarily fast as a company in the last four years, and the IT function had to change processes, scale of operation, attitudes about goals of the function, etc amid this huge growth spurt.

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Size: 0.63 MB
Added: 12 Jan 12

Government Department Responsible for Welfare and Employment Issues Case Study

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We worked alongside the internal Organisational Change Centre of Excellence as partners on their change journey. The first phase of the departmental Capability Reviews led to a programme of transformational change at the organisation with the goals of improving customer experience, improving value for money for tax payers and improving staff engagement.

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Size: 1.43 MB
Added: 09 Aug 11

Merging Cultures in the Public Sector Case Study

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A UK Government department had expanded rapidly and more than doubled as a result of a merger, bringing in staff from outside civil service.

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Size: 0.57 MB
Added: 09 Aug 11

Executive Coaching Service at International Consumer Goods Brand Case Study

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For many years our Client had sourced and managed coaching locally. This had several disadvantages; it was uncertain they were making the best choices in whom to invest and whether coaching was the right approach to meet their needs.

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Size: 0.77 MB
Added: 09 Aug 11

A Leading Development Charity Case Study

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The first pressing challenge was for the organisation was to increase its performance and delivery as the group had missed its volunteering targets for some years. They also wanted to build on the success of the fundraising department who had met their target for the previous year.
 

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Size: 1.14 MB
Added: 09 Aug 11

Developing Leadership Culture in One of the World’s Leading Professional Services Organisations Case Study

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The UK branch of the business was facing internal issues. Whereas other international offices had merged with another business, propelling the organisation to the number 1 or 2 spot globally, the UK firm had not and remained in the number 4 spot.

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Size: 1.03 MB
Added: 09 Aug 11

Developing Team Leader Capabilities in a Leading Global Telecommunications Supplier Case Study

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Since 2009 Bath Consultancy Group has been working with a leading global telecommunication solutions supplier, to improve team leader capabilities across the organisation.

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Size: 0.73 MB
Added: 09 Aug 11

UK Colleges Transform Leadership in OD Project Case Study

FREE

How do you take a further education college that is an average performer and mobilise the impetus, capacity and the desire to transform itself into a centre of excellence?

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Size: 1.55 MB
Added: 09 Aug 11

World Leading Coaching Consultancy Case Study

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The organisation pioneered training in coaching supervision from Bath Consultancy Group for their faculty. Subsequently, they introduced a quarterly group coaching supervision with John Bristow of BCG.

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Size: 1.07 MB
Added: 09 Aug 11

Foundation in Coaching Supervision Course Outline

FREE

The Foundation course is a 3-day workshop and is the starting point for experienced coaches, mentors and consultants who want to develop a greater understanding and capability of supervision. This course sets out the core models and frameworks of the Bath Consultancy Group Coaching Supervision Programme.

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Size: 1.53 MB
Added: 25 Aug 11

Advanced Coaching Supervision Course Outline

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The Advanced Coaching Supervision course is a 3-day programme to finalise their Coaching Supervision Certificate. It enables participants to integrate and build on their progress as supervisors whilst reinforcing progress to date.

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Size: 1.54 MB
Added: 25 Aug 11

Executive Coaching Online Service Brochure

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View our interactive brochure for all our executive coaching products and services.

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Size: 5.15 MB
Added: 05 Sep 11

Online Service Brochure

FREE

View our interactive brochure for all our coaching and leadership development products and services.

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Size: 4.72 MB
Added: 05 Sep 11

Coaching Supervision Online Brochure

FREE

View our interactive brochure for further information on our coaching supervision certificate programme.

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Size: 0.80 MB
Added: 05 Apr 12

Voluntary Service Overseas (VSO) Case Study

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Judith Brodie joined as Director in January 2006 to drive VSO UK forward and immediately identified some initial challenges that had to be tackled.

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Size: 1.13 MB
Added: 05 Dec 11

G4S - Strategic Leadership Network Case Study

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G4S plc (formerly Group 4 Securicor) is a global security services company headquartered in Crawley, United Kingdom. It is the world’s largest security company measured by revenues and has operations in more than 110 countries. Having grown through a series of mergers and acquisitions, it now has nearly 600,000 employees in over 110 countries, is the largest firm in the security sector, and is the world’s second-largest private sector employer.

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Size: 0.56 MB
Added: 05 Dec 11

From Good to Great at Gloucestershire College Case Study

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Reflections from the Principal on being part of a pilot project in helping colleges deemed satisfactory move towards excellence...

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Size: 0.95 MB
Added: 05 Dec 11

Building Transformational Change Capacity Post Capability Review Case Study

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In the Department for Work and Pensions (DWP), we worked alongside the internal Organisational Change Centre of Excellence as partners on their change journey.

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Size: 1.26 MB
Added: 05 Dec 11

Developing a Communications Strategy for an Investment Bank

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The IT department of a large investment bank needed to cope with an intense period of rapid growth. The department’s main priorities were to put a focus on front office clients and to cope with changing business priorities.

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Size: 0.70 MB
Added: 05 Dec 11

A European Business School

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Bath Consultancy Group worked with a European business school that needed to move from arms length manager training and development to a closer more integrated relationship with key leading companies, thus ensuring repeat business and being able to deliver more senior and more strategic development.

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Size: 1.97 MB
Added: 05 Dec 11

A Large Telecommunications Company

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One of Bath Consultancy Group’s global clients found that there was a challenge in the making the global HR model of Business partners, operational HR and specialist support work in the home country where over 40% of the staff were based at HQ.

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Size: 0.77 MB
Added: 05 Dec 11

A Leading Consulting Partnership

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A leading consulting partnership was performing well and growing in line with the market. The problem, however, was that the client base included a long list of small clients for whom the cost of sales was unsupportable. As a result, the organisation was less profitable than its competitors.

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Size: 0.78 MB
Added: 05 Dec 11

A New Approach for a Local Authority

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A large urban local authority in the UK had internal problems with poor performance connected with bad relationships between key stakeholder groups.

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Size: 0.94 MB
Added: 05 Dec 11

Developing Internal Coaching Supervision at the BBC

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At the BBC, five internal coaches attended the BCG coaching supervision programme. Subsequently, BCG held half day supervisory sessions to build the capacity of the internal supervision team and provided one-to-one supervision for the head of the coaching service.

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Size: 0.60 MB
Added: 05 Dec 11

Developing Leadership Culture at University of Surrey

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The University commissioned Bath Consultancy Group to support their change and transformation process to become a top 10 UK university and a top 100 global university.

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Size: 0.70 MB
Added: 05 Dec 11

Developing Strength-based Leadership in the Department of Health

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The Family Nurse Partnership (FNP) is a highly innovative programme designed as a preventative intervention in prenatal and early childhood development. Currently being trialed in 70 sites across England, the FNP is a systemic approach to solving long-term inter-generational problems, focusing on communities and service users with multiple deprivations.

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Size: 0.74 MB
Added: 05 Dec 11

Engaging Leaders in Change at a Leading British Airline

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In 2007 Bath Consultancy Group worked with the 1500 senior leaders, at a leading British airline from two layers below the executive team, as they embarked on a new business strategy requiring extensive change.

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Size: 0.64 MB
Added: 05 Dec 11

Leadership Development for a World Leading Imaging Products and Solutions Provider

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Bath Consultancy Group has been working with the leadership team at this imaging products and solutions provider for over a year, supporting them as they strive for their goal of being acknowledged as a world-class company.

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Size: 1.17 MB
Added: 05 Dec 11

Improving Inter-divisional Relationships in a Large Bank

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When it comes to helping companies develop processes that will enable them to work more effectively both within and between divisions, Bath Consultancy Group has a lot of experience, such as the company’s recent work with the Operations and Technology (O&T) division of a large international bank.

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Size: 0.98 MB
Added: 05 Dec 11

Local Strategic Partnerships - Engaging the Community

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All councils are required to develop a Local Development Framework which describes a spatial strategy for the locality and needs to be integrated with the local community plan. The local strategic partnership needs to own this plan and feel that there has been genuine participation.

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Size: 1.72 MB
Added: 05 Dec 11

Realigning Strategy and Culture in a Context of Major Political Change

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Capespan, a South African-based business, was in the process of moving from regulation to deregulation.

The business needed to change its strategy in order to succeed so, with the help of Bath Consultancy Group, the top 25 leaders and board members undertook a Strategic Review.

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Size: 0.58 MB
Added: 05 Dec 11

Remodelling IT Through Culture Change

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The IT function of a major investment bank was perceived by its customers as providing poor service and being unresponsive to changing business-driven needs.

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Size: 1.06 MB
Added: 05 Dec 11

Shaping innovative programmes and projects with PSMW

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Bath Consultancy Group worked for 18 months with the Public Service Management Wales (PSMW) Team, which is hosted by Welsh Assembly Government.

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Size: 0.81 MB
Added: 05 Dec 11

Moving to a Truly Global Business - Venture Capital Company

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A venture capital company, which was in the process of moving from the public sector to the private sector, needed to succeed as a FTSE 100 company within two years.

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Size: 0.91 MB
Added: 05 Dec 11

Being the Change Online Brochure

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View our interactive brochure for further information on transforming our coaching presence and embodying change workshop.

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Size: 2.48 MB
Added: 05 Apr 12

The Risks and Rewards of Global Leadership Development - Talent Management Magazine

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April 2012

Done correctly, global leadership development programs build leaders' strengths and widen organisational capability and cross-cultural competence.

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Size: 2.23 MB
Added: 11 Apr 12

Leadership Team Coaching - Shining Arrow

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May 2011

Book Review: Leadership Team Coaching.

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Size: 149 KB
Added: 05 Dec 11

Culture Analysis

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Beneath the surface of everyday organisational life there are powerful forces shaping and constraining behaviour: the force of tradition, views and values about how things “should be done”, the unspoken prioritisation of different activities together with beliefs about how to deal with people.

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Size: 1.56 MB
Added: 28 Jun 11

United Front - Coaching at Work

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May 2011

The perfect leader is a myth. In fact, the future of leadership is in the collective, says Peter Hawkins - and this is where team coaching fits in.

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Size: 3.39 MB
Added: 05 Dec 11

Team Coaching Made Easy - CIO Business Technology Leadership

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April 2011

A methodology for building team-level excellence.

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Size: 68 KB
Added: 05 Dec 11

Culture Eats Strategy for Breakfast - HR Director

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February 2011

Mergers and acquisitions can have a toxic balance sheet culturally. It is a vital role that HR leaders can play and will prevent derailment, maintain productivity and retain key talent during a challenging time of change. HR needs to ensure that there is human due diligence so that the culture of different organisations is assessed as thoroughly as the financials of an organisation being acquired or merged.

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Size: 3.34 MB
Added: 05 Dec 11

Organisational Healthcheck for Human Due Diligence

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In our experience, the focus on structures and processes often means that the human side is often overlooked during Due Diligence. We have developed a Human Due Diligence Organisational Healthcheck so that executives and HR can assess whether they are doing enough. The health check is based on several years of documented research and links directly with a model for ensuring success.

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Size: 0.57 MB
Added: 28 Jun 11

Two Steps to Success - Training Journal

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February 2011

Peter Hawkins and Christopher Smith outline the twin pillars of authentic leadership: relationships and alignment.

 

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Size: 221 KB
Added: 05 Dec 11

Coaching at Work

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October 2010

Gil Schwenk challenges managers not to pass on difficult conversations to their coach, instead include them in a three-way dialogue to solve the problem.

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Size: 1.84 MB
Added: 12 Jul 11

The Benefits of Coaching to HR Remain a Secret - HR Magazine

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October 2010

Aspects of The Coaching Secret's theories left Peter Hawkins, honorary president of the Association for Professional Executive Coaching, wanting - nor was the benefit of coaching to HR adequately explained.

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Size: 8.18 MB
Added: 05 Dec 11

Making the move to HR business partnering really work

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In the private and public sector, pressure for organisations to perform has never been higher, and HR has a key role to play in both managing the cost of the people in the business and enabling line managers and leaders to engage and align them in the most effective manner.

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Size: 1.71 MB
Added: 08 Jul 11

Closing the Female Talent Gap - Changeboard

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October 2010

Sue Pritchard and Laura Heath from Bath Consultancy Group both presented at a recent Opportunity Now event. After 30 years of discussion, organisations must move forward on closing the female talent gap. There needs to be a new approach to working with women leaders.

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Size: 67 KB
Added: 05 Dec 11

Signed Sealed Delivered - Coaching at Work

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September 2010

With the Royal Mail facing continual upheavels, it needed radical change to help its leaders cope. Liz Hall explains how Lane4 helped embed a coaching culture that is proving something of a quiet.

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Size: 332 KB
Added: 05 Dec 11

Managing Change in Your Business - Accounting Web

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August 2010

Many firms are operating under ‘survive or thrive’ conditions and are looking to make large scale changes – but too many are forgetting their most important transition tool – their people. David Jarrett reports.

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Size: 94 KB
Added: 05 Dec 11

How to successfully lead a virtual team - fresh business thinking

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June 2010

Virtual teams are becoming as common as their non-virtual counterparts as an increasing number of organisations grapple with the challenges of working globally and also acknowledge the potential they offer to harness a range of skills, experience and ability. Here I will outline some steps you can take to ensure you successfully lead your virtual team.

 

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Size: 53 KB
Added: 05 Dec 11

Is the public sector really ready for change? - Reuters

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May 2010

David Jarrett is chief executive at Bath Consultancy Group. The opinions expressed are his own. For many leaders in the public sector it’s one thing to demonstrate a convincing rationale for change, show the graphs and numbers that justify your proposed strategy, draw up a new structure and win a mandate to make change. Yet this is only half the job. The other – perhaps most challenging half – is implementing this new way of working without your best people leaving, morale crashing, performance falling through the floor and dissatisfaction erupting among your customers.

 

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Size: 106 KB
Added: 05 Dec 11

How to be a Virtual Leader - Edge Magazine

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May 2010

The rise in remote working is putting managers under pressure to engage and motivate staff who are increasingly removed from the physical constraints of the conventional office. Managers need to do more than issue instructions to maintain productivity, writes Sue Weekes.

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Size: 79 KB
Added: 05 Dec 11

How to implement change in the public sector without your best people leaving - HR Magazine

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May 2010

For many leaders in the public sector it isn't difficult to demonstrate a convincing rationale for change, show the graphs and numbers that justify your proposed strategy, draw up a new structure and win a mandate to make change. Yet this is only half the job. The other - perhaps most challenging half - is implementing this new way of working without your best people leaving, morale crashing, performance falling through the floor and dissatisfaction erupting among your customers.

 

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Size: 56 KB
Added: 05 Dec 11

If you only do one thing this week... tell your bosses what you think of them - The Guardian

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February 2010

Employers should receive appraisals as well as employees – just be careful how you go about '360-degree feedback'.

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Size: 100 KB
Added: 05 Dec 11

Counting the Cost - Coaching Crisis

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January 2010

How coaches behaved in the credit crunch isn't just a matter for personal reflection - coaching is young enough for our reactions to have affected the whole profession.

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Size: 6.00 MB
Added: 05 Dec 11

Challenges of leading Gen Y in the Credit Crunch - Changeboard

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October 2009

Laura Heath examines the challenges leaders in Professional Service firms are facing in leading Generation Y in the Credit Crunch. She draws on research that Bath Consultancy Group has conducted both with leaders in professional service firms and Generation Y in their first or second roles.

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Size: 68 KB
Added: 05 Dec 11

Project Magazine

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October 2008

Sue Pritchard looks at how organisations and partnerships can create the conditions for successful complex programme implementation and delivery.
 

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Size: 0.74 MB
Added: 12 Jul 11

Coaching at Work

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March 2008

Peter Hawkins graced the front cover of the March 2008 editon of Coaching at Work. During this in-depth feature Peter spoke to Liz Hall about supervision, social change and spirituality.
 

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Size: 486 KB
Added: 12 Jul 11

Coaching: An International Journal of Theory, Research and Practice

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December 2007

A paper by Peter Hawkins that explores some of the key challenges facing the growing profession of Coaching. These include: ensuring that coaching is meeting the needs of both the coachee and the organisation, and also that there is demonstrable return on investment.
 

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Size: 155 KB
Added: 12 Jul 11

Coaching at Work

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December 2007

An article which notes the appointment of Peter Hawkins as the Association of Professional Executive Coaching and Supervision´s first president, and outlines his views of the association's future role.

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Size: 76 KB
Added: 12 Jul 11

Training & Coaching Today

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October 2007

Peter Binns comments in an article which looks at Change Management training and how it has become a staple item in the learning and development diet. But how can it be made as effective as possible?

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Size: 78 KB
Added: 12 Jul 11

Grapevine

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September 2007

Managing and developing the talent within an organisation is a strategic focus. However, there still exists the real challenge of how to involve the organisation and senior managers to champion initiatives. At Tate & Lyle we have taken an innovative approach.

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Size: 43 KB
Added: 12 Jul 11

HR Zone

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August 2007

Tips for the top: Getting the most from executive coaching 

Executive coaching is beginning to be seen as less of a solution to a problem and more of a tool to help people realise their full potential. With increasing numbers of top-level executives having tried and benefited from it, Matt Henkes looks at how its effectiveness can be measured with comments from Gil Schwenk of Bath Consultancy Group.

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Size: 98 KB
Added: 12 Jul 11

Financial Director

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July/August 2007

Increased competition and technological advances mean businesses have to change just to survive. Supplied commentary from Peter Hawkins on why strategic change projects fail.

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Size: 0.60 MB
Added: 12 Jul 11

West Midlands Local Authorities sign up for coaching training and supervision

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July 2007

Twelve West Midlands local authorities and the West Midlands Local Government Association are working in partnership to develop a Regional Coaching Pool to train managers in delivering high quality coaching across the authorities. Bath Consultancy Group has been selected to provide ongoing coaching supervision. The project aims to train 150 local government managers as coaches. The initial funded duration of this programme is two and half years but it is hoped that it becomes sustainable in the long term, not only being one of the UK’s largest coach-training programme but also long running and successful.

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Size: 89 KB
Added: 12 Jul 11

People Management

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June 2007

Tim Smedley reports on the Local Government leadership development enquiry between Wales and Denmark.

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Size: 254 KB
Added: 12 Jul 11

HR Director

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June 2007

With coaching fast becoming the focus of many leadership development programmes, Gil Schwenk, principal consultant at Bath Consultancy group, discusses the four key elements of an effective coaching strategy.

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Size: 113 KB
Added: 12 Jul 11

Strategic HR Review

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May/June 2007

Fiona Ellis draws on the experience of OD and HR professionals in a range of organizations to explore the nature of this relationship.

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Size: 127 KB
Added: 12 Jul 11

People Management

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May 2007

A report from the HRD Conference by Liz Mcann of the BBc and Peter Hawkins.

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Size: 84 KB
Added: 12 Jul 11

People Management

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May 2007

A case study on Coaching/Supervision at the BBC.

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Size: 156 KB
Added: 12 Jul 11

Coaching at Work

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May 2007

An article by Kate Hilpern about "The Case for Coaching" in the legal profession with input from Gil Schwenk.

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Size: 493 KB
Added: 12 Jul 11

Coaching at Work

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May 2007

Comments from readers (including Gil Schwenk) of the April/May issue on goal-setting and how useful is it?

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Size: 191 KB
Added: 12 Jul 11

CIO Magazine

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March 2007

An article on company culture by Janine Milne from interviews with Peter Hawkins, David Jarrett and Paul Freeman.

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Size: 1.04 MB
Added: 12 Jul 11

Coaching at Work

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March 2007

‘‘Watch with Auntie'. A BBC coaching supervision case study with quotes and interview from Peter Hawkins.

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Size: 0.64 MB
Added: 12 Jul 11

Public Servant

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March 2007

An article written by Danny Chesterman for Public Servant magazine on holding anxiety in the public sector.

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Size: 179 KB
Added: 12 Jul 11

People Management

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January 2007

Viewpoint from Dr Peter Hawkins on who should pay for coaching supervision.

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Size: 0.54 MB
Added: 12 Jul 11

People Management

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January 2007

News story on a leadership development inquiry to push forward public service reform in Wales.

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Size: 0.89 MB
Added: 12 Jul 11

People Management

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November 2006

Fiona Ellis' response on whether OD is really the new HR.

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Size: 318 KB
Added: 12 Jul 11

Coaching at Work

FREE

November 2006

CIPD article on the importance of coaching supervision. Written by Eileen Arney.

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Size: 376 KB
Added: 12 Jul 11

Coaching at Work

FREE

November 2006

News item reporting on the CIPD Coaching at Work conference session given by Professor Peter Hawkins and Gil Schwenk.

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Size: 0.97 MB
Added: 12 Jul 11

Training & Coaching Today

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October 2006

Review of 'Excellence in Coaching: The industry standard' which includes a chapter by Professor Peter Hawkins.

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Size: 272 KB
Added: 12 Jul 11