Bath Consultancy Group
Changing the way we change
FREE
Changing the way people think and behave is, in our experience, often put in the ‘too difficult’ box. None more so than when an organisation needs to undertake radical and deep reaching change, something that’s top of mind in the public sector at the moment.
Future Global Trends
FREE
Organisations across the world are facing many challenges. As consultants we are privileged to work in different organisations in different sectors that bring different issues and perspectives. We have a collective wisdom and in this paper we present what we see organisations grappling with in the forthcoming years.
Managing Transition
FREE
As mergers and acquisitions increase and organisations constantly realign to meet changing business needs, the cost of transition can be too high a price for businesses, teams and individuals.
Transformational Coaching Course Outline
FREE
Transformational Coaching enables coachees to create fundamental shifts in the way they work, through transforming their way of thinking, feeling and behaving in relation to others. It is our contention that this is achieved through focusing on the shift that needs to happen live in the room, so that a sustained change takes place, beyond the coaching session.
UK Colleges Transform Leadership in OD Project
FREE
How do you take a further education college that is an average performer and mobilise the impetus, capacity and the desire to transform itself into a centre of excellence? This is the challenge that Lynne Sedgmore, Chief Executive of the Centre for Excellence in Leadership (CEL) gave to Bath Consultancy Group.
Glowing OFSTED for Gloucestershire College
FREE
September 2008 - The latest OFSTED inspection of Gloucestershire College has praised the strong leadership of the principal and senior managers recognising their aim of becoming an outstanding college over the next four years.
Leadership Development in Global Investment Bank Case Study
FREE
The Investment Bank has grown extraordinarily fast as a company in the last four years, and the IT function had to change processes, scale of operation, attitudes about goals of the function, etc amid this huge growth spurt.
Government Department Responsible for Welfare and Employment Issues Case Study
FREE
We worked alongside the internal Organisational Change Centre of Excellence as partners on their change journey. The first phase of the departmental Capability Reviews led to a programme of transformational change at the organisation with the goals of improving customer experience, improving value for money for tax payers and improving staff engagement.
Merging Cultures in the Public Sector Case Study
FREE
A UK Government department had expanded rapidly and more than doubled as a result of a merger, bringing in staff from outside civil service.
Executive Coaching Service at International Consumer Goods Brand Case Study
FREE
For many years our Client had sourced and managed coaching locally. This had several disadvantages; it was uncertain they were making the best choices in whom to invest and whether coaching was the right approach to meet their needs.
A Leading Development Charity Case Study
FREE
The first pressing challenge was for the organisation was to increase its performance and delivery as the group had missed its volunteering targets for some years. They also wanted to build on the success of the fundraising department who had met their target for the previous year.
Developing Leadership Culture in One of the World’s Leading Professional Services Organisations Case Study
FREE
The UK branch of the business was facing internal issues. Whereas other international offices had merged with another business, propelling the organisation to the number 1 or 2 spot globally, the UK firm had not and remained in the number 4 spot.
Developing Team Leader Capabilities in a Leading Global Telecommunications Supplier Case Study
FREE
Since 2009 Bath Consultancy Group has been working with a leading global telecommunication solutions supplier, to improve team leader capabilities across the organisation.
UK Colleges Transform Leadership in OD Project Case Study
FREE
How do you take a further education college that is an average performer and mobilise the impetus, capacity and the desire to transform itself into a centre of excellence?
World Leading Coaching Consultancy Case Study
FREE
The organisation pioneered training in coaching supervision from Bath Consultancy Group for their faculty. Subsequently, they introduced a quarterly group coaching supervision with John Bristow of BCG.
Foundation in Coaching Supervision Course Outline
FREE
The Foundation course is a 3-day workshop and is the starting point for experienced coaches, mentors and consultants who want to develop a greater understanding and capability of supervision. This course sets out the core models and frameworks of the Bath Consultancy Group Coaching Supervision Programme.
Advanced Coaching Supervision Course Outline
FREE
The Advanced Coaching Supervision course is a 3-day programme to finalise their Coaching Supervision Certificate. It enables participants to integrate and build on their progress as supervisors whilst reinforcing progress to date.
Executive Coaching Online Service Brochure
FREE
View our interactive brochure for all our executive coaching products and services.
Online Service Brochure
FREE
View our interactive brochure for all our coaching and leadership development products and services.
Coaching Supervision Online Brochure
FREE
View our interactive brochure for further information on our coaching supervision certificate programme.
Voluntary Service Overseas (VSO) Case Study
FREE
Judith Brodie joined as Director in January 2006 to drive VSO UK forward and immediately identified some initial challenges that had to be tackled.
G4S - Strategic Leadership Network Case Study
FREE
G4S plc (formerly Group 4 Securicor) is a global security services company headquartered in Crawley, United Kingdom. It is the world’s largest security company measured by revenues and has operations in more than 110 countries. Having grown through a series of mergers and acquisitions, it now has nearly 600,000 employees in over 110 countries, is the largest firm in the security sector, and is the world’s second-largest private sector employer.
From Good to Great at Gloucestershire College Case Study
FREE
Reflections from the Principal on being part of a pilot project in helping colleges deemed satisfactory move towards excellence...
Building Transformational Change Capacity Post Capability Review Case Study
FREE
In the Department for Work and Pensions (DWP), we worked alongside the internal Organisational Change Centre of Excellence as partners on their change journey.
Developing a Communications Strategy for an Investment Bank
FREE
The IT department of a large investment bank needed to cope with an intense period of rapid growth. The department’s main priorities were to put a focus on front office clients and to cope with changing business priorities.
A European Business School
FREE
Bath Consultancy Group worked with a European business school that needed to move from arms length manager training and development to a closer more integrated relationship with key leading companies, thus ensuring repeat business and being able to deliver more senior and more strategic development.
A Large Telecommunications Company
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One of Bath Consultancy Group’s global clients found that there was a challenge in the making the global HR model of Business partners, operational HR and specialist support work in the home country where over 40% of the staff were based at HQ.
A Leading Consulting Partnership
FREE
A leading consulting partnership was performing well and growing in line with the market. The problem, however, was that the client base included a long list of small clients for whom the cost of sales was unsupportable. As a result, the organisation was less profitable than its competitors.
A New Approach for a Local Authority
FREE
A large urban local authority in the UK had internal problems with poor performance connected with bad relationships between key stakeholder groups.
Developing Internal Coaching Supervision at the BBC
FREE
At the BBC, five internal coaches attended the BCG coaching supervision programme. Subsequently, BCG held half day supervisory sessions to build the capacity of the internal supervision team and provided one-to-one supervision for the head of the coaching service.
Developing Leadership Culture at University of Surrey
FREE
The University commissioned Bath Consultancy Group to support their change and transformation process to become a top 10 UK university and a top 100 global university.
Developing Strength-based Leadership in the Department of Health
FREE
The Family Nurse Partnership (FNP) is a highly innovative programme designed as a preventative intervention in prenatal and early childhood development. Currently being trialed in 70 sites across England, the FNP is a systemic approach to solving long-term inter-generational problems, focusing on communities and service users with multiple deprivations.
Engaging Leaders in Change at a Leading British Airline
FREE
In 2007 Bath Consultancy Group worked with the 1500 senior leaders, at a leading British airline from two layers below the executive team, as they embarked on a new business strategy requiring extensive change.
Leadership Development for a World Leading Imaging Products and Solutions Provider
FREE
Bath Consultancy Group has been working with the leadership team at this imaging products and solutions provider for over a year, supporting them as they strive for their goal of being acknowledged as a world-class company.
Improving Inter-divisional Relationships in a Large Bank
FREE
When it comes to helping companies develop processes that will enable them to work more effectively both within and between divisions, Bath Consultancy Group has a lot of experience, such as the company’s recent work with the Operations and Technology (O&T) division of a large international bank.
Local Strategic Partnerships - Engaging the Community
FREE
All councils are required to develop a Local Development Framework which describes a spatial strategy for the locality and needs to be integrated with the local community plan. The local strategic partnership needs to own this plan and feel that there has been genuine participation.
Realigning Strategy and Culture in a Context of Major Political Change
FREE
Capespan, a South African-based business, was in the process of moving from regulation to deregulation.
The business needed to change its strategy in order to succeed so, with the help of Bath Consultancy Group, the top 25 leaders and board members undertook a Strategic Review.
Remodelling IT Through Culture Change
FREE
The IT function of a major investment bank was perceived by its customers as providing poor service and being unresponsive to changing business-driven needs.
Shaping innovative programmes and projects with PSMW
FREE
Bath Consultancy Group worked for 18 months with the Public Service Management Wales (PSMW) Team, which is hosted by Welsh Assembly Government.
Moving to a Truly Global Business - Venture Capital Company
FREE
A venture capital company, which was in the process of moving from the public sector to the private sector, needed to succeed as a FTSE 100 company within two years.
Being the Change Online Brochure
FREE
View our interactive brochure for further information on transforming our coaching presence and embodying change workshop.
The Risks and Rewards of Global Leadership Development - Talent Management Magazine
FREE
April 2012
Done correctly, global leadership development programs build leaders' strengths and widen organisational capability and cross-cultural competence.
Leadership Team Coaching - Shining Arrow
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May 2011
Book Review: Leadership Team Coaching.
Culture Analysis
FREE
Beneath the surface of everyday organisational life there are powerful forces shaping and constraining behaviour: the force of tradition, views and values about how things “should be done”, the unspoken prioritisation of different activities together with beliefs about how to deal with people.
United Front - Coaching at Work
FREE
May 2011
The perfect leader is a myth. In fact, the future of leadership is in the collective, says Peter Hawkins - and this is where team coaching fits in.
Team Coaching Made Easy - CIO Business Technology Leadership
FREE
April 2011
A methodology for building team-level excellence.
Culture Eats Strategy for Breakfast - HR Director
FREE
February 2011
Mergers and acquisitions can have a toxic balance sheet culturally. It is a vital role that HR leaders can play and will prevent derailment, maintain productivity and retain key talent during a challenging time of change. HR needs to ensure that there is human due diligence so that the culture of different organisations is assessed as thoroughly as the financials of an organisation being acquired or merged.
Organisational Healthcheck for Human Due Diligence
FREE
In our experience, the focus on structures and processes often means that the human side is often overlooked during Due Diligence. We have developed a Human Due Diligence Organisational Healthcheck so that executives and HR can assess whether they are doing enough. The health check is based on several years of documented research and links directly with a model for ensuring success.
Two Steps to Success - Training Journal
FREE
February 2011
Peter Hawkins and Christopher Smith outline the twin pillars of authentic leadership: relationships and alignment.
Coaching at Work
FREE
October 2010
Gil Schwenk challenges managers not to pass on difficult conversations to their coach, instead include them in a three-way dialogue to solve the problem.
The Benefits of Coaching to HR Remain a Secret - HR Magazine
FREE
October 2010
Aspects of The Coaching Secret's theories left Peter Hawkins, honorary president of the Association for Professional Executive Coaching, wanting - nor was the benefit of coaching to HR adequately explained.
Making the move to HR business partnering really work
FREE
In the private and public sector, pressure for organisations to perform has never been higher, and HR has a key role to play in both managing the cost of the people in the business and enabling line managers and leaders to engage and align them in the most effective manner.
Closing the Female Talent Gap - Changeboard
FREE
October 2010
Sue Pritchard and Laura Heath from Bath Consultancy Group both presented at a recent Opportunity Now event. After 30 years of discussion, organisations must move forward on closing the female talent gap. There needs to be a new approach to working with women leaders.
Signed Sealed Delivered - Coaching at Work
FREE
September 2010
With the Royal Mail facing continual upheavels, it needed radical change to help its leaders cope. Liz Hall explains how Lane4 helped embed a coaching culture that is proving something of a quiet.
Managing Change in Your Business - Accounting Web
FREE
August 2010
Many firms are operating under ‘survive or thrive’ conditions and are looking to make large scale changes – but too many are forgetting their most important transition tool – their people. David Jarrett reports.
How to successfully lead a virtual team - fresh business thinking
FREE
June 2010
Virtual teams are becoming as common as their non-virtual counterparts as an increasing number of organisations grapple with the challenges of working globally and also acknowledge the potential they offer to harness a range of skills, experience and ability. Here I will outline some steps you can take to ensure you successfully lead your virtual team.
Is the public sector really ready for change? - Reuters
FREE
May 2010
David Jarrett is chief executive at Bath Consultancy Group. The opinions expressed are his own. For many leaders in the public sector it’s one thing to demonstrate a convincing rationale for change, show the graphs and numbers that justify your proposed strategy, draw up a new structure and win a mandate to make change. Yet this is only half the job. The other – perhaps most challenging half – is implementing this new way of working without your best people leaving, morale crashing, performance falling through the floor and dissatisfaction erupting among your customers.
How to be a Virtual Leader - Edge Magazine
FREE
May 2010
The rise in remote working is putting managers under pressure to engage and motivate staff who are increasingly removed from the physical constraints of the conventional office. Managers need to do more than issue instructions to maintain productivity, writes Sue Weekes.
How to implement change in the public sector without your best people leaving - HR Magazine
FREE
May 2010
For many leaders in the public sector it isn't difficult to demonstrate a convincing rationale for change, show the graphs and numbers that justify your proposed strategy, draw up a new structure and win a mandate to make change. Yet this is only half the job. The other - perhaps most challenging half - is implementing this new way of working without your best people leaving, morale crashing, performance falling through the floor and dissatisfaction erupting among your customers.
If you only do one thing this week... tell your bosses what you think of them - The Guardian
FREE
February 2010
Employers should receive appraisals as well as employees – just be careful how you go about '360-degree feedback'.
Counting the Cost - Coaching Crisis
FREE
January 2010
How coaches behaved in the credit crunch isn't just a matter for personal reflection - coaching is young enough for our reactions to have affected the whole profession.
Challenges of leading Gen Y in the Credit Crunch - Changeboard
FREE
October 2009
Laura Heath examines the challenges leaders in Professional Service firms are facing in leading Generation Y in the Credit Crunch. She draws on research that Bath Consultancy Group has conducted both with leaders in professional service firms and Generation Y in their first or second roles.
Project Magazine
FREE
October 2008
Sue Pritchard looks at how organisations and partnerships can create the conditions for successful complex programme implementation and delivery.
Coaching at Work
FREE
March 2008
Peter Hawkins graced the front cover of the March 2008 editon of Coaching at Work. During this in-depth feature Peter spoke to Liz Hall about supervision, social change and spirituality.
Coaching: An International Journal of Theory, Research and Practice
FREE
December 2007
A paper by Peter Hawkins that explores some of the key challenges facing the growing profession of Coaching. These include: ensuring that coaching is meeting the needs of both the coachee and the organisation, and also that there is demonstrable return on investment.
Coaching at Work
FREE
December 2007
An article which notes the appointment of Peter Hawkins as the Association of Professional Executive Coaching and Supervision´s first president, and outlines his views of the association's future role.
Training & Coaching Today
FREE
October 2007
Peter Binns comments in an article which looks at Change Management training and how it has become a staple item in the learning and development diet. But how can it be made as effective as possible?
Grapevine
FREE
September 2007
Managing and developing the talent within an organisation is a strategic focus. However, there still exists the real challenge of how to involve the organisation and senior managers to champion initiatives. At Tate & Lyle we have taken an innovative approach.
HR Zone
FREE
August 2007
Tips for the top: Getting the most from executive coaching
Executive coaching is beginning to be seen as less of a solution to a problem and more of a tool to help people realise their full potential. With increasing numbers of top-level executives having tried and benefited from it, Matt Henkes looks at how its effectiveness can be measured with comments from Gil Schwenk of Bath Consultancy Group.
Financial Director
FREE
July/August 2007
Increased competition and technological advances mean businesses have to change just to survive. Supplied commentary from Peter Hawkins on why strategic change projects fail.
West Midlands Local Authorities sign up for coaching training and supervision
FREE
July 2007
Twelve West Midlands local authorities and the West Midlands Local Government Association are working in partnership to develop a Regional Coaching Pool to train managers in delivering high quality coaching across the authorities. Bath Consultancy Group has been selected to provide ongoing coaching supervision. The project aims to train 150 local government managers as coaches. The initial funded duration of this programme is two and half years but it is hoped that it becomes sustainable in the long term, not only being one of the UK’s largest coach-training programme but also long running and successful.
People Management
FREE
June 2007
Tim Smedley reports on the Local Government leadership development enquiry between Wales and Denmark.
HR Director
FREE
June 2007
With coaching fast becoming the focus of many leadership development programmes, Gil Schwenk, principal consultant at Bath Consultancy group, discusses the four key elements of an effective coaching strategy.
Strategic HR Review
FREE
May/June 2007
Fiona Ellis draws on the experience of OD and HR professionals in a range of organizations to explore the nature of this relationship.
People Management
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May 2007
A report from the HRD Conference by Liz Mcann of the BBc and Peter Hawkins.
People Management
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May 2007
A case study on Coaching/Supervision at the BBC.
Coaching at Work
FREE
May 2007
An article by Kate Hilpern about "The Case for Coaching" in the legal profession with input from Gil Schwenk.
Coaching at Work
FREE
May 2007
Comments from readers (including Gil Schwenk) of the April/May issue on goal-setting and how useful is it?
CIO Magazine
FREE
March 2007
An article on company culture by Janine Milne from interviews with Peter Hawkins, David Jarrett and Paul Freeman.
Coaching at Work
FREE
March 2007
‘‘Watch with Auntie'. A BBC coaching supervision case study with quotes and interview from Peter Hawkins.
Public Servant
FREE
March 2007
An article written by Danny Chesterman for Public Servant magazine on holding anxiety in the public sector.
People Management
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January 2007
Viewpoint from Dr Peter Hawkins on who should pay for coaching supervision.
People Management
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January 2007
News story on a leadership development inquiry to push forward public service reform in Wales.
People Management
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November 2006
Fiona Ellis' response on whether OD is really the new HR.
Coaching at Work
FREE
November 2006
CIPD article on the importance of coaching supervision. Written by Eileen Arney.
Coaching at Work
FREE
November 2006
News item reporting on the CIPD Coaching at Work conference session given by Professor Peter Hawkins and Gil Schwenk.
Training & Coaching Today
FREE
October 2006
Review of 'Excellence in Coaching: The industry standard' which includes a chapter by Professor Peter Hawkins.





